![]() ![]() If yes, please let us know what happens so we can work on it,.Have you attempted to reseat the cartridges after cleaning the cartridges electric contacts and the printheads using this link: Click here to verify under step 4 onward.Īnd the issue persists after doing all of the above, we must be able to replace the cartridge/printhead to fix the issue?ĭid you contact HP using the link sent on the private message? ![]() Thank you and have a great week the Riddle_Decipher & I'm writing on behalf of my colleague as the tech is out for the day, that said, I have reviewed your concern and the entire conversation, did some research and here's what I need to know: Good luck and keep me posted about the developments. If this helps, please mark this as “ Accepted Solutio n ” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Check your forum private message box in the upper right corner next to the bell icon. I will send you a private message to assist you with the next course of action. I am being honest about it here by keeping your best interest in mind without beating around the bush. If the issue persists, then the printer needs to be replaced as it is faulty. Ignore these steps if they have been performed. ( Fixing Print Quality Problems for the HP Photosmart 7510 e-All-in-One (C311) Printer Series) if it has not yet been done by you. if it continues, then perform all the relevant steps from this link.( HP Printers - Resolving Copy Problems) and perform all the relevant steps from the section "Blank copies" now check if the issue gets resolved. Use a USB cable to update the printer’s firmware connecting it to a computer.Then update the printer’s firmware by following instructions from this link:.perform steps from the section “ Step 1: Reset the printer Perform a hard reset on the printer from this link.It looks like a hardware issue with the printer. Did this happen after a recent power outage or surge?.Brilliant troubleshooting competence and remarkable commitment have been displayed by you. I will be glad to assist you here and it will be a genuine pleasure as you've also posted for the first time. HP Instant day and a warm welcome to the HP community.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |